sHIPPING POLICY

Thank you for shopping with Satch Bean Art LLC. We value your business and strive to provide you with the best products and services. Please read this Refund Policy carefully before making a purchase. By purchasing products from Satch Bean Art LLC, you agree to the terms outlined in this policy.

Pre-orders

If you've placed a pre-order, kindly note that pre-orders entail custom-made items, each crafted with care. Please be aware that there is a processing period of 3-6 weeks before your order is dispatched for shipping.

All Sales Are Final

At Satch Bean Art LLC, we are committed to offering high-quality products and ensuring customer satisfaction. However, please note that all sales are final. We do not offer refunds on any purchases unless the product is damaged or defective upon arrival. We inspect our products thoroughly before shipping to minimize the chances of receiving damaged or defective items.

Damaged or Defective Items

In the rare event that you receive a damaged or defective item, please contact us immediately at shop.satchbeanart@yahoo.com with your order number, a description of the issue, and photographic evidence of the damage. We will review your case and, if the damage is confirmed, we will provide you with instructions on how to return the item for a replacement. Please do not return any items without contacting us first.

Returned Packages

If a package is returned to us by the shipping carrier due to an incorrect address or other delivery issues, we will assume that you no longer want or need the package. After 14 days from the date the package is returned to us, if you have not contacted us via email at shop.satchbeanart@yahoo.com to arrange for re-shipment or address correction, we will consider the transaction complete and no further action will be taken.

Contact Us

If you have any questions or concerns regarding our refund policy, please feel free to contact us at SHOP.SATCHBEANART@YAHOO.COM. We are here to assist you and provide the best possible shopping experience.

By making a purchase with SATCH BEAN ART LLC, you acknowledge and agree to the terms outlined in this Refund Policy.

Thank you for choosing SATCH BEAN ART LLC for your shopping needs!